Legal Disclosures
& Governance
Last Revised: September 2026 // Commercial Governance Framework
1. Corporate Identification
RegistryLegal Entity: DesignVisionCraft
Registered Address: 411 01 Brunstorps Gärde 23, Göteborg, Sweden
Primary Contact: [email protected]
Phone: +46 72 406 92 35
Registered Activity: UI/UX Product Interface Architecture, Customer Onboarding Systems, Data-Dense Dashboard Engineering
2. Privacy Policy & Data Processing (GDPR)
GDPR2.1 Data Controller
The data controller responsible for personal data processing is DesignVisionCraft, registered at 411 01 Brunstorps Gärde 23, Göteborg, Sweden. For any data-related inquiries, contact [email protected].
2.2 Data Collection & Purpose
In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation), DesignVisionCraft collects and processes personal data exclusively for the following purposes:
- Client communication and project consultation
- Contractual agreement execution and project delivery
- Invoicing, payment processing, and statutory tax reporting
- Platform security, fraud prevention, and service improvement
2.3 Legal Basis for Processing
We process personal data under Article 6(1)(b) GDPR (contractual necessity) and Article 6(1)(f) GDPR (legitimate interest). Your data is never sold, rented, or distributed to unauthorized third-party data brokers.
2.4 Data Retention
Personal data is retained for the duration of the active business relationship and for a period of 7 years thereafter in compliance with Swedish and EU tax reporting obligations. Data is securely stored within encrypted EU-hosted cloud systems.
2.5 Your Rights
Under GDPR, you have the right to:
- Access: Request a copy of all personal data held about you
- Rectification: Request correction of inaccurate personal data
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Portability: Request transfer of your data in a machine-readable format
- Objection: Object to processing based on legitimate interest
- Restriction: Request restriction of processing in certain circumstances
To exercise any of these rights, contact [email protected]. You also have the right to lodge a complaint with the Swedish Data Protection Authority (Datainspektionen).
3. Terms of Service
TOS3.1 Service Agreement
All digital services, interface architecture deliverables, and design consulting packages provided by DesignVisionCraft are governed by explicitly contracted Statements of Work (SOW) executed between the Client and DesignVisionCraft. No service commitment is assumed without a signed SOW.
3.2 Intellectual Property
Upon complete settlement of all agreed commercial invoices, DesignVisionCraft irrevocably assigns all worldwide intellectual property rights in the client-specific software deliverables, design tokens, interface components, and digital assets directly to the Client. This assignment is perpetual and unrestricted.
3.3 Payment Terms
Invoices are due within 14 calendar days of issuance unless otherwise specified in the executed SOW. Late payments incur a statutory interest rate of 8% per annum in accordance with Swedish Räntelagen (Interest Act). Project work may be suspended for invoices outstanding beyond 21 days.
3.4 Project Modifications
Any scope changes, feature additions, or requirements modifications beyond the original SOW will be documented via written Change Orders. Change Orders may affect project timelines and pricing as mutually agreed upon by both parties.
3.5 Limitation of Liability
DesignVisionCraft's total aggregate liability under any engagement shall not exceed the total fees paid by the Client for the specific deliverable giving rise to the claim. DesignVisionCraft shall not be liable for indirect, incidental, or consequential damages.
5. Refund & Reimbursement Policy
Refund5.1 Cancellation Before Work Begins
If a project is cancelled within 7 calendar days of SOW execution and before any substantive work has commenced, DesignVisionCraft will issue a full refund of all payments received, minus any non-recoverable third-party procurement costs.
5.2 Cancellation During Active Project
For cancellations during an active project, the Client is responsible for payment of all work completed up to the date of cancellation. Completed milestones are non-refundable. A detailed work-in-progress report will be provided with the final invoice.
5.3 Deliverable Rejection
If delivered work materially fails to meet the specifications outlined in the executed SOW, the Client must notify DesignVisionCraft in writing within 14 calendar days of delivery. DesignVisionCraft will rectify identified deficiencies at no additional cost within a reasonable timeframe.
5.4 Non-Refundable Items
The following are non-refundable:
- Completed and approved milestone deliverables
- Third-party license fees and tool subscriptions procured on behalf of the Client
- Consultation hours already delivered
- Custom domain registration and hosting setup fees
5.5 Refund Processing
Approved refunds are processed within 14 business days via the original payment method. DesignVisionCraft reserves the right to issue refunds in the currency of the original transaction. For payment-related disputes, contact [email protected].
6. Contact & Data Requests
ContactFor any legal inquiries, data access requests, privacy concerns, or complaints, contact DesignVisionCraft at:
DesignVisionCraft
411 01 Brunstorps Gärde 23
Göteborg, Sweden
Email: [email protected]
Phone: +46 72 406 92 35
We aim to respond to all legal and data-related inquiries within 30 calendar days in compliance with GDPR Article 12(3).